Online Access Application

Thank you so much for your interest in Online Access! Please be aware that this is a secure area, so your personal information is safe.


Note: This application is for existing members without previous access to your online account.


If you are not a member and wish to open an account, or if you have previously used online access and need help logging in, please call a Member Service Representative at 423-989-2100 or 888-202-1212.


Before we get started, make sure you have the following items:

·      Your Social Security Number (SSN)

·      Your Member Number

·      The email address on file with us


If your enrollment application is accepted, you will receive a confirmation email. You must confirm your identity through a link in this email. You must access this link in a timely manner from the same computer and browser you used to fill out the enrollment application.

If you would rather not complete this application you can still become an online access user. Either call a Member Service Representative or come into any location.


By clicking "I Agree," I hereby agree to all terms and conditions found in the Online Enrollment User Agreement, accessible via the link directly below this box.